
Frequently Asked Questions
WILL THESE HELP MY TINNITUS / STOP THE RINGING IN MY EARS?
WILL THESE HELP MY TINNITUS / STOP THE RINGING IN MY EARS?
Yes! Our hearing aids have been specially designed to relieve the ringing and buzzing caused by Tinnitus while you’re wearing them!They do this by re-introducing the natural sounds around you, allowing your brain to “mask” out your Tinnitus.Which also means our hearing aids will never make your Tinnitus worse or damage your hearing further - they’re 100% safe!
I CAN HEAR, BUT I CAN'T UNDERSTAND. WILL THESE HELP ME?
I CAN HEAR, BUT I CAN'T UNDERSTAND. WILL THESE HELP ME?
Yes! In fact, that’s one of the main reasons our hearing aids are so popular!They filter out background noise and feedback, leaving only the sounds you want to hear - such as voices, the TV or music - while also making them much more clear and easy to understand.So you’ll be able to join back in on conversations whether you’re talking to someone who’s soft spoken or has a deep voice, whether you’re at home or at church and even at restaurants - everything will be crystal clear and easy to understand!
HOW DO THESE HEARING AIDS WORK WITHOUT A HEARING TEST OR PRESCRIPTION?
HOW DO THESE HEARING AIDS WORK WITHOUT A HEARING TEST OR PRESCRIPTION?
Since our hearing aids are over-the-counter (OTC), they don’t require a prescription or hearing test.But that doesn’t mean they’re one size fits all! Instead, you're able to customize each hearing aid to your needs using our app.
WILL THESE HEARING AIDS SQUEAL, WHISTLE OR GIVE ME FEEDBACK?
WILL THESE HEARING AIDS SQUEAL, WHISTLE OR GIVE ME FEEDBACK?
Nope! One of the standout features of our hearing aids is the new & improved, specialized processing chip which removes all feedback and background noise!Leaving you with only the clearest, uninterrupted audio - letting you focus on and understand what matters, such as voices, the TV or the beautiful sounds of nature.
HOW DO I ADJUST THE HEARING AIDS?
HOW DO I ADJUST THE HEARING AIDS?
Adjusting our hearing aids is quick and easy— Each device is individually adjustable through our app!
There’s a multi-functional button at the back of each hearing aid that lets you adjust the volume manually. But for even more control, you can use our app to fine-tune other settings like volume, listening modes, and frequency—all from your phone.
So whether you're chatting with someone soft-spoken, listening to a deep voice, or navigating noisy places like restaurants or church, you’ll enjoy clear, comfortable hearing wherever you are.
HOW DO YOU CLEAN THE HEARING AIDS?
HOW DO YOU CLEAN THE HEARING AIDS?
Cleaning our hearing aids is really simple & easy, with all you having to do is remove the ear domes and wash them in warm, soapy water.Then, for the rest of the hearing aid, you can gently wipe them down with a dry cloth to remove any dirt & debris.If needed, you’re able to soak a paper towel in rubbing alcohol and gently clean each hearing aid, making sure to dry it right after.
I WAS TOLD HEARING AIDS COST THOUSANDS, HOW ARE THESE ANY GOOD?
I WAS TOLD HEARING AIDS COST THOUSANDS, HOW ARE THESE ANY GOOD?
While this is true for most prescription hearing aids, our hearing aids are over-the-counter, FDA registered hearing aids.Meaning we’re able to offer our hearing aids at much lower prices, without sacrificing quality, since they’re sold directly to you, without all the fees that come with prescription hearing aids.On top of that, we’re a small, family run business that believes there are things more important than the almighty dollar - such as providing quality hearing aids, at affordable prices.Which is why we’ve been constantly improving our hearing aids, while trying to keep the cost to our customers as low as possible!
I ONLY NEED ONE, CAN THEY BOTH BE USED IN THE SAME EAR?
I ONLY NEED ONE, CAN THEY BOTH BE USED IN THE SAME EAR?
They sure can!Our hearing aids can be used in either ear and are individually adjustable to your hearing needs!
I HAVE MORE QUESTIONS, HOW CAN I CONTACT YOU?
I HAVE MORE QUESTIONS, HOW CAN I CONTACT YOU?
We're more than happy to answer any questions you may have over email at service@vexiratech.com






